Bli Weda
Froggy Surf School · Bali
Without automatic chat like this, guests would probably book elsewhere. I go to sleep and don't have time to reply. Now we just wake up to bookings already confirmed in the morning.
AI booking assistant for website & WhatsApp
Bookings thatclose themselves.
Arion helps guests ask questions, check availability, and complete bookings through your website and WhatsApp, even when your team is busy or offline.
- Answers booking questions 24/7
- Helps guests choose a service
- Checks dates and availability
- Confirms straightforward bookings
- Alerts you when a decision is needed
Built for reservation businesses in Indonesia and beyond.
Without assistant booking
Customers wait for a reply. Owners get overwhelmed and slots slip through.
Dina
last online 11:17 pm
With Arion Assistant
Handled by Arion Assistant 24/7. Bookings land in your dashboard instantly.
The booking gap
Slow replies
cost bookings.
Enquiries keep coming while you are serving guests or running the business. Arion responds before they decide to book elsewhere.
- Guests receive an immediate answer
- Booking details are recorded
- You receive a notification
Arion Assistant
From the first question
to a booking.
Arion answers questions, helps guests choose a service, checks availability, and guides them towards confirmation.
Answers service and pricing questions
Checks dates, slots, and capacity
Processes bookings and sends confirmation
Hands exceptions back to you
Available in English and Bahasa Indonesia.
Customer phone view
Y
Your Surf Camp
Today
sounds good
Booking kamu sudah dikonfirmasi.
ConfirmedYSC-20260531-001
SessionBeginner · Sabtu 31 Mei · 08:00
Guests2 orang · Maya Putri
Ada pertanyaan lain?
Ketik pesan…
What Arion does with each booking3 examples
M
Maya Putri
Standard package · no special requestR
Rizky Pratama
Requested time is already fullA
Ari Wijaya
Note: bringing 7-year-old, needs smaller boardThe rule: open slot + no special request = auto-confirmed. Everything else, Arion routes to you.
Applies to bookings from web chat and WhatsApp.
Applies to bookings from web chat and WhatsApp.
Smart Confirm
Clear bookings confirm
automatically.
When availability is open and no special request is involved, Arion can process the booking immediately. Anything requiring a decision comes back to you with the full context. Arion handles the simple bookings. You keep control of the important decisions.
One dashboard
Every booking
in one place.
Bookings from WhatsApp, website chat, online forms, and walk-ins arrive in the same dashboard. No more searching through separate conversations.
WhatsAppWebsite chatOnline formWalk-in
Open the dashboard and see what needs your attention.
Who it is for
Built for reservation-based businesses.
From scheduled sessions and multi-day stays to services that require a custom enquiry.
Dive Centres · Pilates Studios · Rentals · Barbershops
Owner stories
Less manual chat. More bookings handled.
Hear directly from owners using Arion to manage their daily booking operations.
Jaka
NunaSurf Camp · Lombok
What stands out most is guests feel confident booking far in advance. No more 'waited too long for a reply and didn't book.'
Wishkey
Born to Surf · Lombok
International guests who chat in English get answered automatically. I don't have to think about grammar every time I reply.
Erik
Island Dream Surf · Bali
Guests from Australia usually message at 2-3am asking about packages. Before, I'd only reply when I woke up and often missed them. Now they get answered right away, so they don't wait.
Sari
Spa · Seminyak
Treatment slots fill up fast. Guests used to message while I was with a client and give up. Now the chat answers, books the slot, and I just check the schedule between sessions.
Rina
Yoga studio · Ubud
Class times, levels, what's still open: I used to type the same reply every day. Now guests get it straight away on WhatsApp and can book without waiting for me.
Dedi
Tour operator · Uluwatu
Day trips and multi-day packages used to get mixed up in long chat threads. Standard bookings confirm themselves; I only jump in when someone asks for a custom itinerary.
Agung
Barbershop · Denpasar
Chair time used to disappear into 'are you free at 3?' messages. Guests pick a slot now and show up, with less chaos at the front.
Made
Rental · Jimbaran
Scooter and gear rentals move quickly. Availability gets checked in chat, the window is booked, and pickup details go out. We stop promising stock we don't have.
Arion insights
Practical booking tips for growing businesses.
Learn how to reduce manual chat, organise reservations, and turn more enquiries into confirmed bookings.
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FAQ
Questions before
you get started?
Clear answers about Arion’s booking software, business setup, pricing, and how the AI booking assistant works.
No. The Arion team helps set up your packages, schedule, capacity, booking page, and first confirmation flow. You do not have to start from a blank configuration.
Start with ArionKeep bookings moving,
Keep bookings moving,
even when you are offline.
Guests can get answers, check availability, and complete their booking without waiting for your team to come online.
Built for reservation businesses in Indonesia and worldwide.